Published: Jun 18, 2026 Updated: Jun 18, 2026

At AI Make Song, we want you to be happy with your purchase. If things do not work out, we have got you covered. Here is everything you need to know about refunds.

Our Promise to You

We believe in our AI music generator. That is why we offer a fair refund policy. If AI Make Song is not right for you, we will work to make it right.

1. When You Can Get a Refund

The 7-Day Window

You have 7 days from your purchase to request a refund. This gives you time to try our AI music tools and see if they fit your needs.

Usage Limits

To qualify for a refund, you must have used 60 or fewer credits. If you have exceeded this limit, you have clearly gotten value from the service.

First-Time Only

Refunds are available for your first purchase only. This prevents abuse while still protecting new users.

Quick Summary

You are eligible for a refund if ALL these are true:

Request made within 7 days of purchase
Used 60 or fewer credits
This is your first refund request
You have not violated our terms of service

2. How to Request a Refund

Step 1: Send Us an Email

Write to support@aimakesong.com with the subject line "Refund Request".

Step 2: Include These Details

Your account email address
Purchase date
Reason for refund (optional but helpful)

Step 3: Wait for Our Response

We will review your request within 3 business days. Most requests are handled faster.

3. What Happens Next

If Your Refund Is Approved

Within 3 business days:

We will confirm approval via email
Your refund will be processed

Within 5–10 business days:

The money returns to your original payment method

Account changes:

Your subscription or credits will be cancelled
Songs generated during this period will be removed
You will return to free tier access

If Your Refund Is Denied

Common reasons for denial:

Request made after 7 days
More than 60 credits used
Previous refund on file
Terms of service violation

4. Situations Where Refunds Do Not Apply

After 7 days from purchase
More than 60 credits used
Repeat refund requests (one per customer, ever)
Promotional or discounted purchases
Partial refunds for unused subscription time
Account suspensions due to rule violations

5. Subscription Cancellation (No Refund)

How to Cancel

To cancel your subscription, please follow the instructions based on your payment method.

If you paid via Stripe, Creem, or PayPal:

Please log in to your AI Make Song account to manage your subscription: https://www.aimakesong.com/auth/login

Once logged in, go to your account settings to view and manage your subscription. If you need further assistance, please do not hesitate to contact us.

What Happens After Cancellation

Subscription stops at end of current billing period
You keep access until that date
No more charges after cancellation
You can re-subscribe anytime

No refund is issued for remaining unused days, but you retain full access until the paid period ends.

6. Special Circumstances

Technical Problems

If AI Make Song had serious technical issues preventing you from using the service, contact us. We review these cases individually, even outside the normal refund window.

Billing Errors

Charged twice or wrong amount? Let us know immediately. We fix billing errors quickly.

Service Changes

If we make major changes that significantly affect the service you paid for, we may offer prorated refunds or credits.

7. Credit Packs and One-Time Purchases

All credit pack purchases are final and non-refundable.

Key details:

Credits are delivered instantly upon payment
Credits expire 1 year after purchase
No refunds, no exceptions

8. Annual Plans

Yearly subscription refunds follow the same rules:

7-day refund window
Under 60 credits used
First-time request only

9. Frequently Asked Questions

Can I get a refund after 7 days? Generally no. After that window, we assume you are satisfied.

What if I forgot to cancel? We cannot refund due to forgotten cancellations. Set calendar reminders for renewals.

Can I transfer my subscription? No. Subscriptions are non-transferable and personal.

What if the music quality was not what I expected? Within the refund window, this is valid. Outside the window, contact support for possible credits.

I bought the wrong plan. Can I switch? Yes. Contact us and we will adjust your billing.

10. Our Commitment

Fair: We will not look for reasons to deny legitimate refunds.
Fast: Most requests handled within 1–2 business days.
Human: Every request is reviewed by a real person.

11. Data Protection & Your Rights

Right to erasure: generated content permanently deleted
Payment records retained 7 years (legal compliance)
Account data deleted after 30-day recovery period
Right to data portability before refund is processed

CCPA Rights (California Residents)

Request details on collected personal information
Request complete deletion of account and content
No discrimination for exercising these rights

Data Retention After Refund

Data Type	Retention Period	Reason
Payment records	7 years	Tax/legal compliance
Support tickets	2 years	Quality assurance
Generated content	Immediately deleted	User privacy
Account data	30 days, then deleted	Recovery period

12. Contact Us

AI Make Song Support Team

Email: support@aimakesong.com
Website: https://www.aimakesong.com
Response time: Usually within 24 hours

Refund Policy